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Terms and Conditions
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Why buy from Pacific Tactical Solutions?
- We make every effort to assure that
the Products we sell meet high quality, precision and
durability standards.
- Your satisfaction is guaranteed!
- Our warranty service is quick and
easy for the products we service (Wolf Eyes Tactical
Flashlights and MicroFire Flashlight) one year limited to
manufactures defects.
- We provide fast reasonable shipping all over the world!
Sales
For fast hassle free transactions please use our website shopping cart! For USA and Canada customers you can place an order by phone with a credit card from 9am to 4pm Pacific Time. We also take snail mail orders, paid by USPS Money Order only. To place an order by snail mail, please email or call us for your total price and mailing instructions.
Website Sales; Data Security and Encryption
We accept major credit cards and process them via a secure Merchant account or PayPal and there's No Need to have a PayPal account. When making a payment through our shopping cart the system automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you can even type a letter, our or Pay Pal's server checks that you're using an approved browser - one that uses SSL 3.0 or higher. We make every effort to insure your personal information is secure. If you have any questions about this you can contact us anytime.
International Sales
We accept major credit cards and process them via PayPal. Due to the large amount of fraud from International transactions, most International shipments will be held for a minimum of 3 days before shipping, you will be advised of any delay. We will only ship to the name and address on file with PayPal. We occasionally make exceptions to this policy on a case-by-case basis.
Backorders
We make every effort to ensure that everything is available for immediate shipment. In the event that we sell out before the item can be removed from our website. The buyer will be informed of the estimated time of the backorder and can decide whether to wait for the order to ship or cancel the order for a refund. As with everything that we do, communication is key, and the buyer will be fully informed throughout the process.
Shipping and Handling
We understand that your time is important, and ship everything as quickly as possible. Items purchased Monday through Friday before 2:00 p.m. Pacific time are generally shipped the same day. You will receive an email to confirm receipt of payment, and another email to confirm order shipment. The order shipment confirmation will contain the details about your shipment and tracking if applicable. Some heavy items have additional shipping charges, but shipping charges are always reasonable. If you are undercharged, you may be asked for additional shipping before we ship your order. Shipping charges include labor, materials and insurance if applicable.
International Shipping
We ship to many different countries around the world. All international shipments are made via USPS Global Priority Mail®, Global Airmail Parcel Post® (insurable) and Global Express Mail™(insurable). We are not responsible for lost or damaged shipments so we recommend the addition of insurance. International packages are shipped at the sole risk of the buyer unless insurance is purchased.
Returns
Your satisfaction is Guaranteed and very important to us! If you're not totally satisfied, you can return anything that you purchase for any reason with in 30 days. Proof of purchased is required. All returns require an RMA number. Please send an email to support@pacifictacticalsolutions.com and request an RMA number. The item must be in unused and new condition and sent back in the same packaging to receive a full refund. All refunds will be issued in the same method of the original payment, no exceptions. Disposable batteries sales are final and cannot be returned. Special order items when returned will incur a 10% restocking fee.
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